Human resources Training and Development

Human resources Training and Development:

Workshop on Competence and Performance Development

COMPETENCY, PERFORMANCE, AND PCMS

  • What is Competency?
  • Why Competencies
  • Classification of competencies
  • Measurement of Competency
  • Understanding Performance
  • Types of Performance Measurement
  • Performance Management
  • Performance and competency Management as a Concept
  • PCMS Model

THE BALANCED SCORECARD

  • Performance Planning
  • The Balanced Scorecard
  • Cascading Process
  • The Balanced Scorecard Measures

COMPETENCY FRAMEWORKS AND MAPS

  • Competency Maps and Framework
  • Uses of Competency Framework
  • Creating a Competency Map
  • The makeup and characteristics of effective Organisational Competency Frameworks
  • Defining Role set
  • Functional Skill Analysis – Step-Wise Approach
  • Analysing Behavioural Analysis

PERFORMANCE REVIEW SYSTEMS

  • Performance Review
  • Model for Performance Review
  • Perspective Involved in Performance Reviews
  • Designing the Performance Review Form
  • Performance Rating Methods
  • Common Problems with Rating
  • Legal Aspects of Performance Appraisals
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