ISO 9001 (QMS)

Whether an organization is B2B or B2C, setting the right processes and managing them is of utmost importance. About right processes, these need to be functioning at their optimal level. Several quality management systems are implemented in most of the manufacturing as well as service sector companies. However, business output is the ultimate reflection of how effective the process is. Factors like unwanted links in the process can lead to increase in the operational cost and also affect the efficiency of it. Increased cost and decreased efficiency can lower down the profits on the balance sheet of the company. However, companies can turn the tables around by standardizing the processes through implementation of ISO 9001.

In many industries, most companies follow the norms of hiring only those vendors who have undergone ISO 9001 certification. Why? ISO 9001 certification helps organizations to not only align their business process, but also optimize them. This has a direct impact on the speed of the process and the quality of the products or services delivered which means improved quality and prompt delivery. Happy and satisfied customers certainly want to retain these companies for providing quality and timely services, which again adds to their advantage.

CUNIX is a leading ISO 9001 Consulting organization in India. We help our customers align their processes and people with their business goals through ISO 9001 consulting and certification. We are not bound by geographical locations and serve to our customers pan India. We aboard a team of veteran certified consultants who are equipped with the know-how of various industries and the processes involved. This not only enable us to integrate internal processes, but also apply diverse industry knowledge so as to add value to the pre-existing system.

Implementation steps for ISO 9001

CUNIX consultant will provide awareness training to the implementation team and other key members for awareness on ISO 9001:2015 standard.

CUNIX consultant will provide Risk Management training to the implementation team and other key members for awareness on Risk Management included in ISO 9001:2015 standard.

Risk Assessment as recommended in ISO 9001:2015 standard.

CUNIX consultant will conduct QMS Gap Analysis exercise in which our consultant will check the QMS shared by the client organization as per ISO 9001:2015 standards and will submit the Gap Report highlighting areas of improvement. CUNIX also provide QMS templates support to the organization. Please click here for further information on documentation.

CUNIX Consultants will conduct the Gap Analysis to check the level of compliance of implementation as per ISO 9001:2015 standard.

Internal Audit Training to enable internal auditors to conduct the internal Audit.

CUNIX Consultants will conduct an internal audit to prepare the client organization for final audit.

For ISO 9001:2015, we provide Consulting services and have association with various certification bodies. CUNIX consultants recommend the client organizations the appropriate certification body for final external audit.

Surveillance Consulting & Audit: According ISO 9001:2015 standard, at the end of each year for 2 years following the final certification Audit the organization has to go under surveillance audit. CUNIX has experienced team of consultants with good experience in Surveillance Consulting. We help client organization to go for Surveillance Audit.

FAQ's

ISO 9001:2015certification helps organizations to align their business process, also optimize them. This has a direct impact on the speed of the process and the quality of the products or services delivered which means improved quality and prompt delivery.

Benefits which the organization will have by doing ISO 9001:2015:

  • It provides the senior management with an efficient management processes
  • It sets out areas of responsibility across the organization
  • For most of the public sector work it has been made mandatory
  • It identifies and encourages more efficient and time saving processes
  • It improves the consistency of your operations

Both CMMIand ISO9001:2015aim at improving process quality. Here are some key points, how they differ in implementation, approach, scope as well as their conceptual differences.

  • Conceptual Difference: CMMI is a set of related “best practices” derived from industry leaders and relates to product engineering and software development. Businesses receive CMMI ratings from Level 1 to Level 5 depending upon the extent of compliance to key performance areas specified in the selected CMMI process area.

ISO 9001:2015is a certification tool that certifies businesses whose processes conform to the laid down standards.

  • Scope: CMMI mandates generic and specific practices and businesses have a choice of selecting the model relevant to their business needs from 22 developed process areas. ISO 9001:2015requirements are same for all companies, industries, and disciplines.
  • Approach: CMMI requires ingraining processesinto business needs so that such processes become part of corporate culture and do not break down under the pressure of deadlines. ISO 9001:2015specifies to conformance and remains oblivious as to whether such conformance is of strategic business value or not.
  • Implementation: Neither CMMI nor ISO 9001:2015requires the establishment of new processes. CMMIcompares the existing processes to industry best practices whereas ISO 9001:2015requires adjustment of existing processes to confirm to the specificISO 9001:2015

The entire process of ISO 9001:2015project which includes Consulting and Audit takes around 4-5 months. The time for entire project depends upon readiness of the client organization to complete the project in given timeline, number of business sites going for certification, presence of dedicated quality team etc. Usually, in the beginning of any initiative the organization works in full enthusiasm but with passage of time managements priorities changes and project gets delayed.

Yes. The standard can be used by any organization, regardless of size or type. While small companies may not have staff dedicated to quality, they can still enjoy the benefits of implementing the standard. CUNIX has successfully done 300+ consulting projects in 19 countries which small businesses as well as big corporate.

We can compare certification audit with exams and consulting activity with preparation for exam. Therefore, a candidate can pass the exam with 33% marks or with 95% marks. So, it depends upon the client organization which option they want to go for. In todays competitive business world, most of the organizations go for different certifications just for marketing purposes. But, there are significant number of organizations who want real improvement as well.

For ISO 9001:2015, CUNIX is a consulting body. We consult client organization in implementing the ISO 9001:2015standard. For Audit, we guide the client organization as we have tie-ups with major certifications bodies which are accredited with leading Accreditation bodies.

Rome was not built in one day

CUNIX has helped many organizations in the past who didnt had any pre-existing quality initiative.

Also, we help organizations in preparing their QMS(Quality Management System) from scratch. To know more about QMS Documentation click here.

For ISO 9001:2015, CUNIX is a consulting body. We consult client organization in implementing the ISO 9001:2015standard. For Audit, we guide the client organization as we have tie-ups with major certifications bodies which are accredited with leading Accreditation bodies.

The validity of ISO 9001:2015certificate is 3 years. However, to maintain the certified status the organization needs to go for surveillance audit at the end of 2 consecutive years following the certification year. For more details, refer Question-12.

Yes, there are two surveillance audit required to maintain the certified status of the ISO9001:2015standard. The organization needs to go for surveillance audit at the end of 2 consecutive years following the certification year.

For example, an organization gets ISO 9001:2015certified in the year April, 2020. Then, it has to go for two surveillance audits in the consecutive years i.e. 2021 and 2022. The certificate will be valid till April, 2023. Re-certification will be required for organization in the year 2023.

For ISO 9001:2015, CUNIX is a consulting body. We consult client organization in implementing the ISO 9001:2015standard. For Surveillance, we guide the client organization as we have tie-ups with major Certifications Bodies which are accredited with leading Accreditation bodies.

Location is not a constraint for CUNIX. We have presence all over India and across the globe. We have successfully done more than 300 consulting projects in 19 countries. We have 350+ satisfied clients spread across the world.

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